booking information

1. Booking Procedure

Our system availability is always up to date. We have a LIVE and secure booking system in place.
The booking form is best completed and submitted online as we show live availability and your dates are automatically reserved for you. Reservations can also be made by telephone. We will forward a booking form to you and provisionally book your dates.

Please note that on-line submission of a booking form secures the reservation for 7 days. Failure to provide card payment or cheque for the deposit, together with the completed booking form, within 7 days from this date will lead to the reservation being cancelled.

A confirmation email will be sent to you once your booking form is received. However, please note that a contract is not formed with the owner until your deposit £150 (per week booked) has been received by us.

A Pre-Holiday welcome pack will be emailed to you with useful & helpful information about your stay at Villa Louise.

2. Payment methods
We can accept payment in the following ways:
a) by cheque in Sterling (made out to: Bryden McKinnie)
b) by Direct Bank transfer to our account (details will be emailed to you)
c) Debit Cards, Visa & Mastercard (we add a 2.5% fee for credit cards)
d) Your statement will show card payments as from ‘chocolate falls’ Chocolate Falls is a company owned by Mrs McKinnie – www.chocolatefalls.info

3. Insurance
We strongly advise that you take out adequate Insurance cover for all members of your party and all aspects of your holiday as soon as possible after booking. We are fully insured, but we cannot be held responsible or accept any liability for your personal property or for any personal injury, accident or death incurred during your stay. Please ensure that you take care of your belongings.

You will be given a door key for the villa and there is a small safe for your use but please note that you remain fully liable for any property stored in the safe.

As form E111 is not applicable in Turkey at the present time, it is very important that your policy covers you and all members of your party for any form of medical treatment that you may need.

5. Accommodation
The property is reserved exclusively for those people named on the booking form. No animals are allowed in the property. You will not have access to the Villa on the day of arrival until after 1600hrs and you must vacate by 1100hrs on your day of departure unless otherwise agreed.
For the comfort and health of all guests, the villa owners request that you and your fellow guests do not smoke within the villa (ashtrays are provide if you wish to smoke on the balcony or terrace).
At all times during your stay, you are responsible for the security and care of the property, its furniture, fixtures and fittings. Any necessary maintenance on the pool is carried out discreetly.
You are responsible for all members of your party taking proper precautions to ensure their own safety and to take proper regard for the dangers posed to small children by the proximity of the swimming pool.